604-941-3474

WESTERN SCALE FACTORY SERVICE
Measurement Canada Authorized Service Provider
Our customers are our top priority.
Western Scale Co. Limited has been a BC leader in scale services and customer satisfaction for nearly 50 years.
Our customers are a cross section of the province's processing and manufacturing industries and as a result, have a wide range of scale service requirements. From analytical balances to high capacity vehicle scales with integrated data management systems, the Western Scale Service Team covers all the bases, efficiently and professionally. As a Measurement Canada Authorized Service Provider, Western Scale certifies scales "Legal For Trade".
Our goal is to provide quality service with honesty and integrity.


SERVICE AREAS (click here for map):
Western Scale serves Metro Vancouver and the Fraser Valley from its centrally located Port Coquitlam factory.

Customers in other areas of BC, the Yukon, Alaska and Washington State are serviced through our BC Dealer network.

RESOURCES (click for more info):
Western Scale utilizes a wide array of technical and human resources to ensure our service meets and exceeds customer expectations.
SERVICES

INSTALLATIONS:
Western Scale Technicians are factory trained in installation techniques for all types of scales in all types of conditions. Customers are assured of a quality installation, complete from foundation to system networking.
CALIBRATION & REPAIR:
Western Scale services all makes and models of scales and industrial weighing equipment. Calibrations are performed to Measurement Canada standards with certified test weights and may be combined with "Legal for Trade" inspections. All service is completely documented for customer records including ISO operations or other quality management systems. In order to help minimize downtime, Technicians are radio dispatched in fully equipped test trucks for quick response.
MEASUREMENT CANADA ACCREDITED CERTIFICATIONS:
Western Scale is a Measurement Canada Authorized Service Provider with 6 Recognized Technicians inspecting and certifying scales "Legal For Trade". Our scope includes:
  • Point of Sale (POS) & Retail Scales
  • Bench & Platform Scales
  • Crane and Overhead Track Scales
  • Hopper Scales
  • Vehicle & Railroad Scales
  • PREVENTATIVE MAINTENANCE PLANS:
    Regularly scheduled maintenance is the best method to ensure your weighing systems are in proper working condition and in compliance with all Measurement Canada regulatory requirements. Western Scale staff will work with you to customize a Preventative Maintenance Plan according to your specific weighing equipment, operating environment, documentation requirements, etc.
    24 / 7 EMERGENCY SERVICE:
    For Metro Vancouver / Fraser Valley customers operating outside of regular business hours, Western Scale is available to provide comprehensive emergency call-out service 24 hours a day, 7 days a week. Please call our voicemail at (604) 941-3474 for direction to the on-call Technician.
    Business Hours: Monday to Friday, 8:00 am to 4:30 pm
    Please note: This is not a Phone Support line.
    RESOURCES


    TECHNICIANS
    WSCL Technicians are factory trained and equipped to install, calibrate and repair weighing systems to exacting standards. In addition, Recognized Technicians performing inspections are trained and periodically reviewed by Measurement Canada. All Technicians are bondable and members of the International Association of Machinists & Aerospace Workers union.
    TEST VEHICLES
    All service vehicles and test trucks are fully equipped to respond to priority calls. Test trucks carry 10,000 kg (22,046 lb) of government certified test weights used to perform calibration checks and inspections. We utilize 2 types of test weight delivery systems, ensuring we can get the job done in any type of plant configuration.
    FULL STOCK
    WSCL maintains a large inventory of parts, load cells, indicators and loaners for all types of scales and weighing systems to improve response time and minimize downtime.
    CERTIFIED TEST
    WEIGHTS
    WSCL test weights are calibrated and certified annually by Measurement Canada.
    THE WESTERN SCALE
    ADVANTAGE
    Our unique position as a 100% Canadian manufacturer gives our Technicians the advantage of being supported by our Engineering and Fabrication facilities. Any mechanical, structural and electronic challenges beyond the standard scope of service can be met.