Western Scale Technologies

Service & Support

Our customers are our top priority

WESTERN SCALE FACTORY SERVICE

Western Scale Co. Limited has been a BC leader in scale services and customer satisfaction for 60 years. Our customers are a cross section of the province's processing and manufacturing industries with a wide range of scale service requirements. From analytical balances to high capacity vehicle scales with integrated data management systems, the Western Scale Service Team covers all the bases, efficiently and professionally. As a Measurement Canada Authorized Service Provider, Western Scale certifies scales "Legal For Trade".

“Our goal is to provide quality service with honesty and integrity.”

Services

Installations
Onsite Calibration and Repair
Measurement Canada Accredited Certifications
Preventative Maintenance Plans
24 / 7 Emergency Service

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Resources

Western Scale utilizes a wide array of technical and human resources to ensure our service meets and exceeds customer expectations.

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Service Areas

Western Scale serves Metro Vancouver and the Fraser Valley from its centrally located Port Coquitlam factory. Customers in other areas of BC, the Yukon, Alaska and Washington State are serviced through our BC Dealer network.

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SERVICES

Installations

Western Scale Technicians are factory trained in installation techniques for all types of scales in all types of conditions. Customers are assured of a quality installation, complete from foundation to system networking.
Calibration & Repair

Western Scale services all makes and models of scales and industrial weighing equipment. Calibrations are performed to Measurement Canada standards with certified test weights and may be combined with "Legal for Trade" inspections. All service is completely documented for customer records including ISO operations or other quality management systems. In order to help minimize downtime, Technicians are radio dispatched in fully equipped test trucks for quick response.
Measurement Canada Accredited Certifications

Western Scale is a Measurement Canada Authorized Service Provider with 6 Recognized Technicians inspecting and certifying scales "Legal For Trade". Our scope includes:

Point of Sale (POS) & Retail Scales

Bench & Platform Scales

Crane and Overhead Track Scales

Hopper Scales

Vehicle & Railroad Scales
Preventative Maintenance Plans

Regularly scheduled maintenance is the best method to ensure your weighing systems are in proper working condition and in compliance with all Measurement Canada regulatory requirements. Western Scale staff will work with you to customize a Preventative Maintenance Plan according to your specific weighing equipment, operating environment, documentation requirements, etc.
24 / 7 Emergency Service

For Metro Vancouver / Fraser Valley customers operating outside of regular business hours, Western Scale is available to provide comprehensive emergency call-out service 24 hours a day, 7 days a week. Please call our voicemail at (604) 941-3474 for direction to the on-call Technicians.

Regular Business Hours: Monday to Friday, 8:00 am to 4:30 pm

RESOURCES

Qualified Technicians

WSCL Technicians are factory trained and equipped to install, calibrate and repair weighing systems to exacting standards. In addition, Recognized Technicians performing inspections are trained and periodically reviewed by Measurement Canada. All Technicians are bondable and members of the International Association of Machinists & Aerospace Workers union.
Test Vehicles

All service vehicles and test trucks are fully equipped to respond to priority calls. Test trucks carry 10,000 kg (22,046 lb) of government certified test weights used to perform calibration checks and inspections. We utilize 2 types of test weight delivery systems, ensuring we can get the job done in any type of plant configuration.
Full Stock

WSCL maintains a large inventory of parts, load cells, indicators and loaners for all types of scales and weighing systems to improve response time and minimize downtime.
Certified Test Weights

WSCL test weights are calibrated and certified annually by Measurement Canada.
The Western Scale Advantage

Our unique position as a 100% Canadian manufacturer gives our Technicians the advantage of being supported by our Engineering and Fabrication facilities. Any mechanical, structural and electronic challenges beyond the standard scope of service can be met.

SERVICE AREAS

Western Scale serves Metro Vancouver, the Fraser Valley and other areas of the BC South Coast from its centrally located Port Coquitlam factory.

Factory-supported satellite locations service the Okanagan and Southern Interior.

Customers in other areas of BC, the Yukon, Alaska and Washington State are serviced through our BC Dealer network.

Please call 604-941-3474 for more information and dispatch.

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INFORMATION

PRODUCTS

CONTACT

Western Scale Co. Ltd.
1670 Kingsway Avenue,
Port Coquitlam, BC V3C 3Y9
Call us on
(604)941-3474
Email us at
info@westernscale.ca

Service & Support

Our customers are our top priority

WESTERN SCALE FACTORY SERVICE

Services

Resources

Service Areas

SERVICES

Installations

Calibration & Repair

Measurement Canada Accredited Certifications

Preventative Maintenance Plans

24 / 7 Emergency Service

RESOURCES

Qualified Technicians

Test Vehicles

Full Stock

Certified Test Weights

The Western Scale Advantage

SERVICE AREAS

SIGN UP FOR OUR NEWSLETTER

INFORMATION

PRODUCTS

CONTACT